I fail to understand why now it is requesting a password, and fail to see how WD do not have a way of resetting the password without loosing the data. Problem is I have loads of data, on it tons of music and movies that I have purchased so I am very reluctant to wipe it and start again as will be out of pocket.
Nothing changes, the device is locked and it seem there is nothing I can do to unlock it. I have done the uninstall reinstall on my Mac. Now that I have not set up a password I obviously do not have one. I have used it for around 4 months, and the last time I used it last week suddenly from nowhere it is locked and asking for a password. I never installed the Smartware software, NEVER set a password.
I have a WD Essential drive serial no: WX51A20C3341
